CC recipients allowed on an email in GFI HelpDesk
The topic details the process to configure maximum no of copy recipients to allow in an email from GFI HelpDesk.
The number of email recipients to be captured on a ticket depends upon the Maximum number of recipients in incoming email setting.
This setting is available under Admin area > Settings > Tickets > Maximum number of recipients in incoming email.
This is the maximum number of recipients that GFI HelpDesk accepts while processing email.