Changing the default colors for ticket statuses and priorities
This topic provides the process to change the default text and background colors for:
Ticket statuses
| Attribute | Process |
|---|---|
| Text Color | Admin CP > Tickets > Statuses > "Select Status" > General Tab > Status Color |
| Background Color | Admin CP > Tickets > Statuses > "Select Status" > General tab > Status Background Color |
Ticket priorities
| Attribute | Process |
|---|---|
| Text Color | Admin CP > Tickets > Priorities > "Select Priority" > General Tab > Foreground Listing Color |
| Background Color | Admin CP > Tickets > Priorities > "Select Priority" > General tab > Background Listing Color |