Live chat and calls
Working to set up calls or chat in GFI HelpDesk? These topics gets you up and running.
Changing the default department in live chat window
Generating and adding a live chat button to website
Adding branded logos to live chat windows
Adding a Click-to-Call button to your site
Handling chats with Kayako Desktop for Mac
Understanding how GFI HelpDesk and KDFM work together
Enabling Live Chat on GFI HelpDesk
Customizing the Live Chat button of your support center
Adding Live chat on WordPress GFI HelpDesk integration
Removing the 'Live Chat Software by Kayako' text from the support site
Enabling VoIP/Phone support in Kayako Desktop
Routing incoming messages when the Live Chat is offline