Email configuration
Get detailed instructions for configuring inbound and outbound emails in GFI HelpDesk.
Topics in this section:
Setting up email notifications for your staff
Understanding GFI HelpDesk notifications
Email queues and how they work
Error "From Email is Empty #0..." when parsing emails
Preventing spam in Russian language
Manually adding or removing email ids from banned list
Setting up autoresponders for different email queues
Using break-lines to remove previous replies from incoming emails
Using SPF to avoid emails from being marked as spam
Setting up signatures for outgoing emails
Optimizing the configuration of the email queues
Restricting email queue to accept emails from registered users only
Preventing incoming emails with no subject from creating a ticket
Handling large emails in GFI HelpDesk
Preventing spam emails using Bayesian Filtering
Mail parser rule essentials for setting up email rules