How do I use GeoIP to enable map view on Kayako Desktop?
To view the visitors in Kayako Desktop application in Map View, you need to install GeoIP at your server from the installation files.
Try now, for free›
Related Topics
- Common issues
- Disabling the autoresponder email for unregistered users
- Adding videos or images in knowledge base articles
- Restricting Visibility for Your Help Center Content
- LoginShare Error: Invalid Data Provided: 2
- Moving data from another helpdesk system to GFI HelpDesk
- Sharing a ticket submission link of a specific department to customers
- Knowledge base search not returning relevant results
- Error: Uncaught Exception: Invalid data provided22 (0)
- Search functionality for users in the help center
- Changing the name of a widget
- Changing the ticket id type to show a sequence of numbers
- Fetching POP3/IMAP Emails Manually
- Live Chat is offline even after logging into the staff control panel
- Using different company names and logos for different client interfaces
- Fatal Error: 'Call to undefined function mysql_connect()'
- Codecs supported with VoIP feature in Kayako Desktop
- Troubleshooting session expired errors
- Fetching POP3/IMAP emails from GFI HelpDesk
- Users Not Displaying in Kayako Desktop
- Identifying who deleted a ticket
- Preventing users from changing the properties of their tickets
- Disabling Search Bar on Client Support Center
- Translating Language Packs
- Explaining the icons at the bottom of the send ticket window
- Attaching files to macro-generated replies
- Replying to multiple tickets simultaneously
- Removing staff names from ticket replies
- Starting a chat without entering user details
- Disabling knowledge base article suggestions on the submit ticket page
- Marking tickets as spam
- Assigning tickets to staff members automatically
- How do I use GeoIP to enable Map View on Kayako Desktop?
- Enabling the knowledge base search to look for the short words
- Changing the default colors for ticket statuses and priorities
- Effects of deleting a department on the tickets and chats
- Restricting custom fields to select user groups
- Controlling commenting on knowledge base articles specific to user groups
- Difference between AND and OR criteria
- Preventing emails from being labeled as spam
- Preventing staff from reassigning tickets
- Stopping the Autoresponder from Being Sent
- Changing the helpdesk domain name
- Unlocking GFI HelpDesk Account After Unsuccessful Login Attempts
- Accessing the bcc field on tickets
- Creating Canned Responses
- Use of breaklines
- Adding Staff Members
- Customizing the ticket submission form
- Cron's running frequency
- Ticket search not working in the staff control panel
- Appending Email Replies to Existing Tickets
- Seeing survey responses from users
- Changing the 'To' Email ID when replying to a ticket
- Preventing staff from trashing tickets
- Size limit for an email attachment
- Allowing users to edit the ticket type and priority fields when submitting tickets
- Setting up department permissions based on user groups
- Error 'csrfhash'
- Error launching GFI HelpDesk: 'Get() on a non-object'
- Restricting users from setting the ticket priority
- Error when sending email replies: 'Client does not have permissions to send as this sender'
- Using custom field data when customizing email templates
- CC recipients allowed on an email in GFI HelpDesk
- Setting a default status for replying to tickets
- Deleting tickets in bulk for GFI HelpDesk
- Maintaining the status when users are replying to tickets
- Using placeholders
- Changing the color of overdue tickets
- SLAs not being applied the same way to all the tickets
- Error: Invalid Core Data
- Editing the list of 'From' email addresses that appears when replying to a customer
- Error : 'Missing fields one of the required field is empty or contains invalid data' when editing the properties of an email queue
- Backing up templates
- Changing the global page limit for ticket views
- Entered email same as customer email error
- Showing Empty View When Searching for Tickets
- Enabling breaklines in the ticket thread