Rebuilding helpdesk cache manually
Follow the instructions below to rebuild the help desk cache manually:
- Copy the URLUniform Resource Locator is the address of a web page on the world wide web.
http://yourdomain.com/helpdesk-installation-directory/staff/index.php?/Core/Default/RebuildCacheto a browser. - Replace
yourdomain.comwith your actual domain name. - Replace
helpdesk-installation-directorywith the actual help desk installation directory on your servers. - Press Enter.