How to configure Kerio Operator to connect to ActiveNetwork


This information is designed for Kerio Operator 2.4 and newer.

Learn how to configure connect Kerio Operator to Active Network using either a SIPSession Initiation Protocol - A communication protocol used for voice and video calls in Internet telephony or private IP telephone systems. truck also known as postpagato or, using account prepagato.


Before configuring Kerio Operator, you will require the following information:

  • Telephone number, as provided by Active Network in the Area Riservata on their website.
  • User-name of the SIP account.
  • Password
  • SIP Domain
  • The SIP account type - postpagato or prepagato.
  • If you have a firewall, make sure the SIP and RTP ports are open and properly routed to Kerio Operator.


This process describes how to connect Kerio Operator to a SIP account with Active Network.

  1. Log in to the administration interface of your Kerio Operator and navigate to the Call Routing screen.
  2. Click Add a SIP Interface.
  3. Enter a description for the interface name. For example, activenetwork-prepagato).
  4. Choose the option New provider and enter your telephone number.
  1. Click Next.
  2. Choose the extension to receive incoming calls and enter the prefix that will be used to dial out.
  3. Click Next.
  1. Enter the Domain (IP address/hostname).
  • For an account prepagato use VOIP.EUTELIA.IT.
  • For an account postpagato use SIP.TWT.IT.
  1. Enter your Active Network User Name as the username and the SIP-Password as the password.
  2. Ensure Required to register is checked.
  1. Click Next to continue to the Summary screen.
  2. Verify the information and click Finish.