Handling SMTP SSL errors
While working with an external SMTPSimple Mail Transport Protocol - An internet standard used for email transmission across IP networks. server, may receive some SSLSecure Sockets Layer - A protocol that ensures integral and secure communication between networks. errors related to the connection with the server, such as:
05 April 2018 10:43 PM (9h 33m 2s)
Router: http://support.easysol.net/staff/Tickets/Manage/Index/16543/unassigned/-1/-1/-1/0
fwrite(): SSL: Connection reset by peer (./__swift/thirdparty/SwiftMailer/classes/SwiftMailer/Transport/StreamBuffer.php:232)
PHP
05 April 2018 10:24 PM (9h 52m 4s)
Router: http://support.easysol.net/cron/Base/CronManager/Execute
fgets(): SSL: Connection reset by peer (./__swift/thirdparty/SwiftMailer/classes/SwiftMailer/Transport/StreamBuffer.php:165)
PHP
05 April 2018 08:40 PM (11h 36m 14s)
Router: http://support.easysol.net/cron/Parser/ParserMinute/POP3IMAP
fwrite(): SSL: Connection reset by peer (./__swift/thirdparty/SwiftMailer/classes/SwiftMailer/Transport/StreamBuffer.php:232)
The resolution of these issues is out of the scope of support. You need to contact your email service provider to solve this issue.
You can confirm the usage of external SMTP server from Admin Panel > Settings > Email > Use an SMTP server to send emails (if set to 'Yes', it means that you are using the external SMTP server).
If you set SMTP server to send emails to 'NO', it means that SendGrid server is used.