Reset User Passwords

By default, users can log in to GFI OneConnect via Windows Authentication. For more information refer to Authenticating to GFI OneConnect. If, however, the organization prefers to use a custom authenticationOne of the authentication methods allowed by GFI OneConnect. When this method is used client will receive an email with the URL to log in, their username and temporary password. The user must change their password at the first login. system, then passwords need to be managed from the console.

GFI OneConnect automatically generates initial passwords for users when you send the Welcome message. There are two methods for resetting a user’s password:

NOTE

If a user’s password is changed when ContinuityA feature provided by GFI OneConnect that queues the emails sent and received in a Data Center and ensures that your organization can keep the mail flow even when the email infrastructure is down. is in Ready or Recovery states, and the user’s notification setting is set to receive text notifications via SMS, the user will not receive a password change confirmation SMS message. The password change notification is sent to the user’s primary email address only. However, if the user’s password is changed when Continuity is in the Active state, and the user’s notification setting is to receive text notifications via SMS, the user receives a password change confirmation SMS message.