Reset an Individual User’s Password
NOTE
This feature applies only when using Custom authenticationOne of the authentication methods allowed by GFI OneConnect. When this method is used client will receive an email with the URL to log in, their username and temporary password. The user must change their password at the first login., and not when using Windows Authentication.
To reset a user’s password:
- Login to GFI OneConnect using an administrator account.
- From the top-right menu, navigate to Settings > Users.
- Search for the appropriate user account and locate it in the users table. On the same line as the user account listing, click Change Password.
- In the New Password box, type a new password.
- In the Confirm Password box, retype the new password.
- Click OK.