Custom Authentication

An alternative login system dedicated to GFI OneConnect. This provides a password management system where a password policy can be implemented together with the facilities to reset and manage passwords.

This method requires GFI OneConnect administrators to ensure that users set an account password, so that they can login. This is done by following a user welcome process, whereby users are notified about the service via email and invited to login at least once using a temporary password. On first login, users will be required to create a password and then to configure notification information.

The welcome process is important because it introduces users to the service before an emergency, helping them understand that system usage is a shared responsibility. It also allows the system to notifying users about the email outageRefers to a situation when the email server is down or offline. and how to continue using email on their alternate email addresses, minimizing calls to your IT Helpdesk.

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