Welcoming new users automatically

When new mailboxes and Active DirectoryA technology that provides a variety of network services, including LDAP-like directory services. users are added into your organization, SyncManager adds these new users to GFI OneConnect. These new users will also be required to set up a permanent password and provide notification information. GFI OneConnect offers the option to automatically send a welcome email to new users when these are added to GFI OneConnect by SyncManager.

NOTE

This feature works only when new users are detected, and existing users need to be notified manually.

To send a welcome message to new users as soon as they are added to GFI OneConnect:

  1. Login to GFI OneConnect with an administrator account.
  2. From the top-right menu, navigate to Settings > Authentication.
  1. From the User Notification area, click Advanced Settings.
  2. Select Automatically send message to new users and click Configure Message.
  3. Enter the message details:
Message field Description
From Key in an email address that the message will be sent from. It is highly recommended to enter an alias within your organization so that any users who reply with questions are directed to an email administrator.
Subject Type the message subject or use the default text.
Message Text

Type the message body text or use the default text. The service provides default text for the welcome message.

You can also use the following variables in your message:

  1. Click Save.

New users will now be sent this email as soon as they are added to GFI OneConnect. It is recommended that periodically you login to ensure that new users have set a permanent password and provided notification information. Send reminders to those who do not. For more information refer to Sending welcome process reminders.