Upgrading from GFI WebMonitor 2013
This section describes how to upgrade a GFI WebMonitor 2013 installation to the latest version while retaining all settings.
Important notes when upgrading
- Follow these notes and instructions to upgrade your current GFI WebMonitor installation to the latest version while retaining all settings.
- GFI WebMonitor version 11 and later only supports installation in a 64-bit machine. An upgrade is not possible in a 32-bit machine and a new installation in a supported environment is required.
- Upgrade is not reversible; you cannot downgrade to a previously installed version.
- Ensure that you are running GFI WebMonitor 2013 SR1 (build 20130910) before upgrading to the latest version. Download the 2013 SR1 installer and follow the instructions in this article: https://www.gfi.com/support/products/gfi-webmonitor/How-to-upgrade-to-GFI-WebMonitor-2013
- GFI WebMonitor 11 does not support an direct upgrade from GFI WebMonitor 2013. You need to upgrade to GFI WebMonitor version 10 first and then continue with the upgrade to GFI WebMonitor 11. Download and upgrade the 64-bit version of GFI Webmonitor 10.1 and follow the instructions in this article: https://www.gfi.com/support/products/gfi-webmonitor/How-to-upgrade-to-GFI-WebMonitor-10.
- Customers using GFI WebMonitor 2013 for TMG also needs to upgrade to version GFI WebMonitor version 10 as described above. For more information refer to Deploying GFI WebMonitor in a Microsoft Forefront TMG environment..
- Make a backup of the GFI WebMonitor settings before upgrading. This backup may be useful in case the upgrade fails. Copy and save the following folders in the main directory of GFI WebMonitor,
DataandInterface/AppData. - With a few exceptions, existing settings, policies, some alerts and reports are imported automatically during the upgrade process. For more information refer to List of exceptions when upgrading from GFI WebMonitor 2013.
- Log in to the GFI Customer Area to get a new license key. Click the blue key icon on the right and select Upgrade License Key, or click Renewal to extend your maintenance agreement.
- Log in to the GFI Customer Area and get a new license key. If you forgot your GFI account credentials, click here.
- During upgrade, GFI WebMonitor services and its functionalities are stopped.
- Check that the machine you are installing GFI WebMonitor on meets the latest version's system and hardware requirements.
- Log on as AdministratorThe person responsible for installing and configuring GFI WebMonitor. or use an account with administrative privileges.
- Save any pending work and close all open applications on the machine.
Upgrade procedure
- Click Download Upgrade above to download the latest build on the server where GFI WebMonitor is currently installed.
- Download the latest build of GFI WebMonitor on the server where GFI WebMonitor is currently installed. Go to http://go.gfi.com/?pageid=WebMon_Download, click Login and key in your GFI Account credentials.
- Right-click the newly downloaded installer and choose Properties. From the General tab, click Unblock and then Apply. This step is required to prevent the operating system from blocking certain actions by the installer.
- Launch the newly downloaded installer and follow the on-screen instructions to install the latest version.
- After the installation, the GFI WebMonitor Configuration Wizard is launched automatically in a web browser.
- Test the functionality of GFI WebMonitor by monitoring some traffic. For more information refer to Verify that GFI WebMonitor is working correctly.