Blank Real-time dashboard

Issue encountered

Real-Time Traffic DashboardEnables the user to obtain graphical and statistical information related to GFI WebMonitor operations. displays no traffic. The page is blank. Clients are using the proxy and policies are being applied correctly.

Causes

When GFI Proxy service is restarted while Real-Time Traffic page is open, no traffic is shown in the Real-Time Traffic Dashboard.

Solution

Restart both the GFI Proxy service and the GFI WebMonitor Core Service, then refresh the browser.