Certain HTTPS sites do not load

Issue encountered

Sites using HTTPSHypertext Transfer Protocol over Secure Socket Layer (SSL). are not loading at all. The site loads correctly if the option HTTPS scanning is disabled.


The security level of certain sites is not compatible with HTTPS scanning.


Edit the ProxyConfig.xml file and add the domain to the list of excluded domains from HTTPS scanning. For more information refer to Adding Items to the HTTPS Scanning Exclusion List.