Unable to browse

Issue encountered

Users are not able to browse or download files from the Internet after installing GFI WebMonitor in Gateway or in Simple Proxy mode.

Cause

Requests for web pages are blocked in the network.

Solution

Add an exception rule in the firewall on the GFI WebMonitor proxy machine to allow incoming TCP traffic on port 8080, port 80 and port 443. For more information on how to enable firewall ports on Windows® Firewall, refer to http://go.gfi.com/?pageid=WebMon_WIndowsFirewall