User Administration Reports

User administration reports provide audit information on actions taken on ContinuityA feature provided by GFI OneConnect that queues the emails sent and received in a Data Center and ensures that your organization can keep the mail flow even when the email infrastructure is down. user accounts.

To view any of the user administration reports:

  1. Login to GFI OneConnect with an administrator account.
  2. From the top-right menu, navigate to Manage > Continuity.
  1. Navigate to Audit Reports.
  2. Under the User Administration section, click the name of the report you want to view:
Report Description

Bulk Password Updates

Bulk password resets executed using the User Administration > User Information function

Bulk Flag Resets

Bulk user flag resets run using the User Administration > User Information function

User Conflicts

Resolution of user ID conflicts using the User Administration > User Conflicts function

Excluded Users

Exclusion or inclusion of users using the User Administration > Excluded Users function

User Information Exports

Exports of user information to CSVA comma serperated values file format. using the User Administration > Export function

User Sets

Creation or deletion of user sets using the User Administration > User Sets function

These reports show the following data:

Column Description Notes

Event

The action taken.

The event type may vary according to the report function.

Actor

The user responsible for the event.

 

Date

The time and date the event was initiated.

Time is shown using hh:mm:ss AM/PM format, based on a 12-hour clock and your time zone.

Date is shown in MM-DD-YYYY format.

Originating IP

The IP address of the system used for the event.

 

On the report search page, you can narrow the report to include only events logged for specific users by entering the user name or email address in the search field and clicking Search. You can use % as a wildcard for any search.

To export all logged events to a CSV file, click Export. Choose the location where to save the export and key in a file name. Click Save.

NOTE

When you export an audit report to CSV, all logged events are exported. The export file does not limit events based on any filter or search you may have applied to the displayed report.