How GFI OneConnect communicates with Microsoft Exchange

GFI OneConnect uses Microsoft Exchange Web Services (EWSExchange Web Services) to communicate with Microsoft Exchange.

Exchange Web Services (EWS) is an API that allows applications to integrate with Microsoft Exchange data and mailboxes.

The GFI OneConnect SyncManager and RecoveryManager use EWS to communicate with the Microsoft Exchange server to retrieve user information, contacts & calendar and also to recover emails back into mailboxes after a ContinuityA feature provided by GFI OneConnect that queues the emails sent and received in a Data Center and ensures that your organization can keep the mail flow even when the email infrastructure is down. activation.

GFI OneConnect relies on the Microsoft Exchange Autodiscover service to obtain information on the EWS service.

If GFI OneConnect fails to communicate with Microsoft Exchange, it is recommended to run the following troubleshooting checks:

• Ensure that the user running the GFI OneConnect services has all the required permissions, including impersonation rights.
• Troubleshoot Autodiscover in Microsoft Exchange. For more information refer to http://go.gfi.com/?pageid=Exc_autodiscovery and http://go.gfi.com/?pageid=Exc_autodisc_more