Installing the Outlook Extension

The ContinuityA feature provided by GFI OneConnect that queues the emails sent and received in a Data Center and ensures that your organization can keep the mail flow even when the email infrastructure is down. Outlook Extension is provided as an MSI file usable for both GPOGroup Policy Object (GPO) is an Active Directory centralized management and configuration system that controls what users can and cannot do on a computer network. and manual installation methods. Outlook Extension conforms to Microsoft-approved Outlook Integration APIs and uses Extended MAPI and Outlook Object Model to interact with Outlook.

Guidelines for installing Outlook Extension:

• Get the installer from the GFI OneConnect Admin ConsoleA web interface for adminsitrators to manage and configure GFI OneConnect.. Login to GFI OneConnect using an administrator account and go to Settings > Downloads. Download the Microsoft Outlook Extensions installers provided on this page.
• Ensure that the installation package is appropriate according to your operating system and Outlook version. There are two versions of the installation package. The x86 MSI is for 32-bit Outlook versions. The x64 MSI is for 64-bit Outlook versions.
• Ensure that Microsoft Outlook is not running during the installation process.
• Outlook Extension can support multiple users running on the same machine in an enterprise environment.
• The Outlook Extension can also be deployed via GPO. For more information refer to Managing the Outlook Extension via GPO.

Installation procedure

To install the Outlook Extension manually:

1. Close Microsoft Outlook, if it is open.
2. Double-click the MSI file to launch the installer.
3. Follow the installer instructions. Installation may take a few minutes.
4. On install completion, launch Microsoft Outlook.

Ensure that an authentication token is created after installation. Refer to the next section Outlook Extension token.

Outlook Extension token

The Outlook Extension uses an authentication token stored in the registry to allow a user to use the Extension features. Use SyncManager to register a token for all users on a recurring schedule, or run manually for either a single user or all users. A manual single-user run can be useful when troubleshooting errors that occur when writing the token to a mailbox.

To create an Outlook Authentication Update schedule for all users:

1. In the SyncManager main window, click the Edit Schedule... button in the Outlook Authentication Update area.
2. In the Edit Outlook Authentication Update Schedule window, check Run Scheduled?.
3. Choose the frequency, day and time to run the update.
4. Click Save.

To manually run an Outlook Authentication Update.

1. From the SyncManager main window, click Update Now in the Outlook Authentication Update area.
2. Select All Users to update all users or Single User to update a single user and key in the user's SMTPSimple Mail Transfer Protocol (SMTP) is an Internet standard used by GFI OneGuard for electronic mail (email) transmission. SMTP by default uses TCP port 25. email address.
3. Click OK.

By default, an Outlook Authentication Update does not overwrite an existing Outlook Authentication token, which means that only users without the token will be updated. You can configure SyncManager to always overwrite the token at each sync run.

To overwrite the Outlook Authentication token:

1. From the SyncManager main window, click Configure... in the upper-right corner.
2. In the Edit Sync Properties window, select the Outlook Authentication Update tab.
3. Check the Overwrite Token Authentication box.
4. Click Save.