Using the WebMail mailbox

This topic describes how to use the WebMail mailbox when your organization is using GFI OneConnect as its emergency email service.

Log in to GFI OneConnect and click Access your emergency mailbox to launch WebMail.

In the left pane, click Mail to access the list of emails. By default the mailbox contains the following folders:

Folder Description
Inbox List of received emails.
Drafts Stored emails that are works in progress.
Sent List of sent emails.
Trash

Deleted emails.

NOTE

Messages cannot be permanently deleted from WebMail. When emails are recovered back to your original mailbox, deleted messages are moved into the Trash folder of your primary email system.

The WebMail message

By default, messages are sorted in reverse chronological order (newest messages at the top). Click any of the column headers to sort by that particular field. Click the column again to swap the order.

To view any message in the list, click the email subject line. For each message displayed, you can perform typical message actions by using the toolbar that appears at the top of the page.

Menu Item Definition

Return to Inbox.

Display previous message.

Display next message.

Compose a reply to this message. Choose reply recipient:

  • To Sender: Reply only to the original email sender.
  • To All: Reply to all the recipients of the original email.

Forward the message to another person. Select one of the forwarding methods:

  • Entire Message: Forward the whole mail , including attachments.
  • Body Text only: Forward the email without attachment.
  • As Attachment: Attach the original email in a new email.

Mark the selected message. Select from:

  • Unread
  • Flagged
  • Not Flagged
  • Replied To
  • Not Replied To

Move the message to another folder. Select the destination folder from the drop-down menu.

Copy the message to another folder. Select a folder from the drop-down menu.

Moves the message to the Trash.

NOTE

Messages cannot be permanently deleted from ContinuityA feature provided by GFI OneConnect that queues the emails sent and received in a Data Center and ensures that your organization can keep the mail flow even when the email infrastructure is down.. When email are recovered back to your original mailbox, deleted messages are moved into the Trash folder of your primary email system.

Opens a dialog box that allows you to download or save the message to your desktop or other location.

Print the message to a printer.

Displays more information about the message. Select:

  • All Headers: display all email header details.
  • Source: show the complete email source in plain text.