Keywords Tips

Follow these tips to create more targeted, efficient keyword searches:

• Choose specific, descriptive keywords.
• Searches are not case sensitive.
• Most special characters are not allowed, or are ignored, in personal mail searches.
• The one special character that is used is the dash (-), which excludes the search results that contain the following term or quoted phrase. For example: The search anyone -any domain would return emails and attachments that contain the keyword anyone and excludes such search results that also include the keyword any domain.
• Spaces are not allowed between the dash character and the following term or phrase.
• The Archive’s search index is based on whole words or tokens, not partial words or individual letters or numbers. For example:
The search term mail would not return documents containing the term gmail.
The search term company would match person@company.com, but not person@newcompany.com.
• No wildcard characters are needed because search automatically adds an implied wild card (*) at the end of every search term. For example a search term of gma would match gma, gmail and gmails.
• Let the search engine help search for words with the same root. For example, if you type project the search also matches the words projected, projecting, and projects.