Send Custom Notifications

GFI OneConnect administrators can use the service to send email messages to users. You can send custom notifications to both primary email addresses and/or alternate email addresses.

To send a custom message:

  1. Login to GFI OneConnect with an administrator account.
  2. From the top-right menu, navigate to Manage > ContinuityA feature provided by GFI OneConnect that queues the emails sent and received in a Data Center and ensures that your organization can keep the mail flow even when the email infrastructure is down..
  1. Go to Notification > Custom Notification.
  2. Click Send a custom message and fill in the following message fields:
Message field Description
From Key in an email address that the message will be sent from. It is highly recommended to enter an alias within your organization so that any users who reply with questions are directed to an administrator.
Subject Type the message subject.
Text Type the message body text.
  1. Click Next.
  2. In the Select Recipients screen, click the appropriate tab to identify recipients by Server, Mailing List, or individually by User.
  3. Select recipients and click Add. Repeat until all recipients are listed in the right list.
  4. Click Next.
  5. In the Select Recipient Options screen select the addresses to use for the custom notification:
Recipient email address Description
Primary addresses in your mail environment Send notifications to the users' organization email address.
Notification addresses Email addresses that users have provided as alternate contact information.
Both Primary and notification addresses Send notifications to both the users' organization email address and email addresses that users have provided as alternate contact information.
  1. Click Next.
  2. To see a list of recipients, click Show Affected Users. Review the message text.
  3. Click Send.