Configuring Remote FTP/SFTP Storage

You can configure a FTPFile Transfer Protocol - A protocol for tranfering computer files from a server. or SFTP server as your remote storage to store data backups and call recordings.

Configuring a FTP server

  1. In the administration interface, go to Integration > Remote Storage.
  2. Key in the Hostname of the FTP server.
  3. Key in your FTP server Username and Password.
  4. Click Test Connection.

Configuring a SFTP server

  1. In the administration interface, go to Integration > Remote Storage.
  2. Key in the Hostname of the SFTP server.
  3. Key in your SFTP server Username.
  4. Authenticate using your preferred method as described below:

Authenticate using a password

  1. Key in your SFTP server Password.
  2. Click Test Connection.

Authenticate using ssh keys

  1. Check Use SFTP (SSH File Transfer ProtocolA protocol for tranferring computer files from a server.).
  2. If the public key is already configured on the SFTP server and you have a private ssh key, click Upload Private Key. Else, click Generate Key Pairs to create new keys for integration. A public key gets downloaded to be configured on the SFTP server.

NOTE

If you are replacing an existing SFTP server configuration with new a SFTP server, click Remove Key before uploading or generating a new pair of keys.

  1. Click Test Connection.