How many nested folders can I create when using the Kerio Outlook Connector?

There is an upper limit of 248 characters on the total path length to a file located on Windows Operating Systems. This includes nested folders. You may have as many nested folders as you wish, as long as the complete folder name does not exceed 248 characters.

For example , you have a user called bob@kerio.com. Bob has an INBOX folder. Inside the INBOX folder, he also has a FINANCIAL PLANNING folder. Inside the FINANCIAL PLANNING folder, he has a YEAR 2005 folder.

The complete folder name for the YEAR 2005 folder is "~bob@kerio.com/INBOX/FINANCIAL PLANNING/YEAR 2005".

You may have problems importing a PST file into the Kerio Outlook Connector if a total folder length from the PST file exceeds this 248 character limit. If this occurs:

  1. Create a POP3Post Office Protocol 3 - A protocol used by local email clients to retrieve emails from mailboxes over a TCP/IP connection. account in Outlook, using the PST file.
  2. Rename or move folders until the total length of a complete folder path is less than 248 characters.
  3. Save as a new PST folder.
  4. Import the PST folder.