Common issues
This section helps you fix problems you might encounter when using Kerio Connect or synchronizing your accounts.
Cannot start http or https service on Mac OS
Detecting that Kerio Connect has been compromised
Browser extensions may interfere with products
Distributed Sender Blackhole List Errors (DSBL)
Get older versions of Kerio software
Get the .eml source for an email
Fix a malformed .journal.db with a SQLite error
Repair or reset Anti-Virus in Kerio Connect
Cannot send outgoing mail with OD or AD
Cannot use national characters in my password
Custom rule to allow address/domain not working
Training spam filter does not work
Kerio Connect Client not displayed correctly in IE
User cannot login to their email account
Moving user from/to AD causes sync errors
POP3 connection fails during download
Folder size is reporting incorrectly in WebAdmin
Why am I getting multiple copies of an email