Best practices for editing GFI HelpDesk templates

You can customize the complete look and feel of the support center using the template system. The template system (found in the admin control panel under Templates) lets you modify the style, content, and layout of the templates.

The support center is put together using several templates. For example, there is a template for the header, footer, and one for the CSS (clientcss).

Templates navigation

Below are some best practices for template customization: