Inactive Accounts

The Inactive Accounts area enables you to generate a report that shows internal accounts that are no longer active.

MailInsights® Inactive Accounts

Filter report using the following criteria:

Option Description

Specify date range or use default setting (Last 30 days). You can only select dates in the last 6 months.

Report format Select the type of output. Reports can be exported as an attachment in PDF or Excel (.xlsx) format.


An inactive account is an account that has received emails but has not sent any emails in the date range covered.

The report returns a list of inactive accounts.

For further information, refer to:

Generating MailInsights reports

Scheduling MailInsights reports