Getting help and support

From the team: You can get in touch with our team at any time: please contact support. We are available all day during the week and offer limited support over the weekend.

Community forums: Posting on the community forums ( is a great way to talk to and learn from hundreds of other customer service pros and helpdesk admins. Official support (that is, responses from the GFI HelpDesk team) is not guaranteed here. If you want support directly from the GFI HelpDesk team, please contact us directly.