Using the Application Performance Monitor VoIP report

The VoIP report monitors and reports on the quality of VoIP transactions in a network. It displays data using telecommunication industry standard measures like MOS and rFactor.

Running the Application Performance VoIP report

  1. On your browser, open the Exinda Web UI (https://Exinda_IPInternet protocol_address).
  2. Key-in the User and Password.
  3. Click Login.
  1. Go to Solution Center > Show Solution Center.
  2. Under Application Performance, click VoIP Performance > Run. A confirmation screen opens.
  3. Click Ok. The report opens.


After the initial run, you can access the report by clicking Solution Center > VoIP Performance.

Understanding the data displayed in an Application Performance VoIP report

The graph shows three series, representing the number of "Good", "Tolerable" and "Bad" calls over time. The table below the chart lists the worst quality inbound and outbound VoIP calls for the specified time period.

The meanings of the colors:

  • Good (green) - MOS greater than 4.
  • Tolerable (yellow) - MOS between 2 and 4.
  • Bad (red) - MOS less than 2.