System requirements for GFI HelpDesk

  • Hardware:
    • 2 GB RAM
    • 20 GB Hard disk Space
    • 2 GHz CPU
  • OS:
    • Windows
    • Linux (RedHat, CentOS, Ubuntu, Debian)
  • PHP 7.3 ONLY
  • MySQL 5.6.31 or MariaDB 10+ (recommended)

Installing MySQL or MariaDB (recommended)

Windows -

CentOS/RedHat -

Debian/Ubuntu -

For further details, see For more information refer to Pre-installation server configuration ..


For the Linux operating system, SELinux must be disabled or set to permissive mode.

  • If you are running GFI HelpDesk on a Linux server with SELinux, configure it to permit GFI HelpDesk activities.
  • If you are not familiar with SELinux, we recommend you to disable it, as GFI HelpDesk does not function if it is misconfigured.