Desktop (Staff Chat Interface)
Hooks for the staff chat interface:
desktop_chat_event
Description: Is executed when a chat event is processed.
Location: apps/livechat/library/Chat/class.SWIFT_ChatEventWinapp.php
desktop_incoming
Description: Is executed when an incoming XML event node is received.
Location: __apps/livechat/library/Chat/class.SWIFT_ChatEventClient.php
desktop_incoming_chat
Description: Is executed when an incoming XML chat node is received.
Location: __apps/livechat/library/Chat/class.SWIFT_ChatEventClient.php
desktop_incoming_visitor
Description: Is executed when an incoming XML visitor node is received.
Location: __apps/livechat/library/Chat/class.SWIFT_ChatEventClient.php
desktop_chat_evententer
Description: Is executed when a staff enters the chat.
Location: __apps/livechat/library/Chat/class.SWIFT_ChatEventClient.php
desktop_chatevent_leave
Description: Is executed when a staff leaves the chat.
Location: __apps/livechat/library/Chat/class.SWIFT_ChatEventClient.php
desktop_chatevent_refuse
Description: Is executed when a staff refuses the chat.
Location: __apps/livechat/library/Chat/class.SWIFT_ChatEventClient.php