Working with tags
Messages can be tagged as a way to mark specific messages for quick retrieval to assist GFI OneConnect reviewers users.
Once messages have been tagged, that Tag can be entered as a search term and the resulting subset of messages can be used for the other tasks available for archived emails: create discovery archive and create retention hold.
Each message can have more than one tag attached to it.
Message Tags are retained until they are removed by the Reviewer.
Tags are created within a Reviewer GroupArchive users who have the ability to search and read emails that are within the scope of a group of users. and affect only messages within the scope of that Reviewer Group.
Tags can be created, edited and deleted from the Manage Tags page
These are the task available:
Create tags
To create a tag:
- Login to GFI OneConnect with an account with reviewer permission.
- Click Manage tags under the archive section.
- Locate the Reviewer Group you have permission to manage.
- Click Create Tag under that Review Group.
- Key in the tag name and click Save.
Edit tags
To edit a tag:
- Login to GFI OneConnect with an account with reviewer permission.
- Click Manage tags under the archive section.
- Locate the Reviewer Group you have permission to manage.
- Click the name of the Tag to be renamed and type the new name
- Click Save.
Delete tag
To delete a tag:
- Login to GFI OneConnect with an account with reviewer permission.
- Click Manage tags under the archive section.
- Click X icon next to the tag name.
- Click OK to confirm the deletion.