Setting up a journaling mailbox
If you have selected the Auto-Archiving (JournalingA Microsoft Exchange Server feature which stores email copies in a central mailbox for various purposes, incl. mail archiving.) method of archiving, you need to create a journaling mailbox on your mail server. Journaling is a feature that enables the recording of email in an organization. Through the journaling feature, your mail server can channel the items to archive into a single mailbox. GFI Archiver connects to the mail server and retrieves the items for archiving from the journaling mailbox.
In GFI Archiver, a journaling mailbox can be created automatically if the mail server used is Microsoft Exchange. For more information refer to Creating a journaling mailbox on Microsoft Exchange via the Post Install Wizard.
If using another mail server, the journaling mailbox needs to be created manually on the mail server. Once the journaling mailbox has been created, GFI Archiver needs to connect to it to start archiving.
To manually create a journaling mailbox on a Microsoft Exchange server refer to the following instructions:
- Manually set up a journal mailbox for Microsoft Exchange Server 2007
- Manually set up a journal mailbox for Microsoft Exchange Server 2010
- Manually set up a journal mailbox for Microsoft Exchange Server 2013
- Manually set up a journal mailbox for Microsoft Exchange Server 2016
If journaling is not set up correctly, Auto-archiving (journaling) method of archiving will NOT work.