Fax routing

Settings > Fax receiving settings > Fax routing

Fax routing

Fax routing enables GFI FaxMaker to determine the correct recipient of an incoming fax. When a fax is received, GFI FaxMaker routes the fax to it's intended recipient.

GFI FaxMaker provides several methods for this, each with its advantages and disadvantages. Typically, DID routing is recommended for larger installations, while MSNMultiple Subscriber Numbering and Line routing are recommended for smaller installations.

Select the type of routing to use:

RoutingThe methods used by GFI FaxMaker to determine how to route faxes to internal recipients. method	Description
DID/DTMFDual-tone multi-frequency signalling Routing (ISDNIntegrated services digital network/Analog/Digital)	Through DID routing, the telecommunications provider assigns you a range of virtual numbers that enable individual users/printers/public folders to have their own fax numbers, without the need of a physical fax line for each. For more information refer to DID/DTMF Routing (ISDN/Analog/Digital).
MSN Routing (ISDN only)	Route received faxes based on the line MSN number. For more information refer to MSN routing.
OCROptical Character Recognition Routing	Route incoming faxes depending on the fax’s text content. Fax pages are converted to text using OCR technology and text is searched for the user's first and last name and/or other configurable text phrases. For more information refer to OCR routing.
Line Routing	Route faxes based on the fax line that the fax was received on. For more information refer to Line routing.
CSIDCall Subscriber Identification Routing	Caller Sender Identification routing uses the sender’s fax machine ID to route faxes to particular users. For more information refer to CSID routing.

RoutingThe methods used by GFI FaxMaker to determine how to route faxes to internal recipients. method

Description

DID/DTMFDual-tone multi-frequency signalling Routing

(ISDNIntegrated services digital network/Analog/Digital)

Through DID routing, the telecommunications provider assigns you a range of virtual numbers that enable individual users/printers/public folders to have their own fax numbers, without the need of a physical fax line for each.

For more information refer to DID/DTMF Routing (ISDN/Analog/Digital).

MSN Routing

(ISDN only)

Route received faxes based on the line MSN number.

For more information refer to MSN routing.

OCROptical Character Recognition Routing

Route incoming faxes depending on the fax’s text content. Fax pages are converted to text using OCR technology and text is searched for the user's first and last name and/or other configurable text phrases.

For more information refer to OCR routing.

Line Routing

Route faxes based on the fax line that the fax was received on.

For more information refer to Line routing.

CSIDCall Subscriber Identification Routing

Caller Sender Identification routing uses the sender’s fax machine ID to route faxes to particular users.

For more information refer to CSID routing.

After creating the required routing rules, configure how to process the received faxes.

For each rule created, configure how to process the received faxes:

Configure also generic routing options.