Email2FaxGateway test fails
The Email2FaxGateway settings specify how GFI FaxMaker communicates with the mail server for sending and receiving faxes.
From the Configuration Wizard or Email2FaxGateway dialog, click Test to ensure correct communication between the two servers.
If the test fails, refer to table below for most common causes and solution:
|
Possible Solutions |
|
|---|---|
|
The transport failed to connect to the server. |
Connection with the mail server couldn’t be established. Confirm the following settings: |
|
The server rejected one or more recipient addresses. The server response was: 550 5.7.1 Unable to relay for <email address> |
Connection with mail server was established but mail server refused the domain of the recipients address. This normally occurs because relaying is not allowed from the GFI FaxMaker server. Configure SMTPSimple Mail Transport Protocol server to accept relaying from the GFI FaxMaker machine's IP or allow relaying for the internal email domain only. |
|
The server rejected the sender address. The server response was: 530 5.7.3 Client was not authenticated. |
GFI FaxMaker can connect with mail server but user authentication details are missing. Select Use SMTP Authentication and key in credentials. |
|
The message could not be sent to the SMTP server. The transport error code was 0x80040217. The server response was not available |
GFI FaxMaker can connect with mail server but user authentication details are invalid. Check credentials. |