Problems accessing the web interface

Issue encountered

When accessing the GFI FaxMaker web interface, the web server is reached but does not render the GFI FaxMaker login page. Instead, the following may occur:

  • HTML code is displayed in the browser
  • A blank page is returned to the browser
  • You may receive instructions to download the aspx page
Possible causes

If the web browser and site can be reached, but the returned data is invalid, the most likely cause is that ASP.NET is not registered with IISInternet Information Services.


Register ASP.NET with the IIS Web Server using the below instructions depending on your operating system or IIS version: