Error 1706 during document conversion

Issue encountered

When sending a fax that contains an attachment, the sender receives a report with the following error:

1706 : Document Conversion Timeout.

There is no application associated with the file extension of the attachment.


This issue normally arises when there is no application associated with the extension of the file to fax.

Possible solution

On the GFI FaxMaker server, ensure that the file format sent in the fax can be printed. In Windows® Explorer, right-click a similar (same extension) file and ensure the option Print is available.

  • If printing is not available, install an application that can open and print that extension. For example, install an OpenDocument Text reader (such as OpenOffice) to open and print ODT files.
  • If printing is available, try using the print option to check whether the association is working correctly