File Archive Assistant settings

The File Archive Assistant can be installed manually or by the System Administrator using Group Policy Object (GPOGroup Policy Objects). For both installation types, the URL of the GFI Archiver server needs to be configured. This is the address used by File Archive Assistant to connect to GFI Archiver.

You should be able to use the File Archive Assistant when logging onto your computer. However, if authentication fails, you can change the connection settings that enable the File Archive Assistant to communicate with the GFI Archiver server.

To manually configure File Archive Assistant:

1. In the Microsoft Windows desktop toolbar of your computer, right-click the File Archive Assistant icon.

File Archive Assistant settings screen

2. In the Connection tab, configure the following:

Option Description
Windows Authentication

File Archive Assistant uses your Windows credentials to connect with GFI Archiver server. This method is used when you are working in an Intranet environment and connected to the same domain as the GFI Archiver server.

Custom Authentication Select this authentication method to connect to GFI Archiver from a remote location outside your organization's network. The Username and Password provided here are authenticated on the GFI Archiver server.
Server Address for GFI Archiver Provide the server address where GFI Archiver is installed. If File Archive Assistant is installed through GPO the server address is provided automatically in the Default field. If the server address field is blank, you will receive an error when trying to archive an email.
Ignore SSL policy errors

When this option is enabled, File Archive Assistant ignores security certificate errors when trying to connect to the GFI Archiver server.

This enables users to connect to GFI Archiver server over SSL even if the server is using a self-signed, expired, withdrawn, compromised, or otherwise invalid certificate.


A user can select both Windows Authentication and Custom Authentication methods, given that the user credentials entered in the Custom Authentication field are of the same user logged on the computer. The application will try to use Windows Authentication by default, but if this fails, it will try to use the Custom Authentication settings.


If you are logged in Windows and enter Custom Authentication credentials for a different user, all activity history is cleared and your Synchronized Folders are disabled. New Synchronized Folders need to be created for the new user (A default Synchronized Folder is automatically created if this feature is configured in GFI Archiver).

3. Click Apply.

4. Click OK.