Configure delete read receipts rule for internal emails sent by the Journaling Mailbox

To create a new rule that deletes read receipts for internal emails sent by the journaling mailbox, follow the steps below:

1. Log in to Microsoft Office 365 using the administrator account.

2. From the top menu select Admin > Exchange to open Exchange Admin Center.

Configuring delete read receipts rule for internal emails

3. Select mail flow.

4. In the rules tab, select the + (New) and select create a new rule.

5. In the new rule screen, configure the following options: 

Option Description
Name Type in a rule name, for example, Delete Read Receipts sent by JournalingA Microsoft Exchange Server feature which stores email copies in a central mailbox for various purposes, incl. mail archiving. MailboxA directory or folder used for receipt, filing, and storing messages of emails..
*Apply this rule if...
  1. Select [The sender is...] and select the journal mailbox from the list of users.
  2. Click more options, then click add condition.
  3. Select The message properties > include message type
  4. Select message type Read receipt
  5. Click OK.
*Do the following...

Select Block the message > delete the message without notifying anyone.

Adding new rule conditions

6. When prompted with the warning: Do you want to apply this rule to all future messages?, click yes.

7. Click save.

Verify new rule details

8. View and verify the configured rule.

See also:

Identify connection settings

Setting up a Microsoft Office 365 Journaling Mailbox.

Setting up a 3rd Party Journaling Mailbox

Configuring a new Mail Server to Archive in GFI Archiver