WebMail Usage
The WebMail Usage area enables you to generate a report that shows interaction of internal users with web email accounts.
MailInsights WebMail Usage
The report can be filtered using the following criteria:
| Option | Description |
|---|---|
| Scope | Specify date range or use default setting. You can only select dates in the last 6 months. |
| Report for |
Select user or group. |
| Include |
Specify number of results up to a maximum of 1000 recipients, default value is Top 20. |
| Report format | Select the type of output. Reports can be exported as an attachment in PDF or Excel (.xlsx) format. |
The generated report displays a graph that represents total emails sent and received in the specified period. A Summary area at the top of the report shows the top WebMail providers, with a summary of sent and received emails per provider.
The table below the graph contains the following information:
| Option | Description |
|---|---|
| User |
User email address. |
| Total Emails |
Total number of internal contacts. |
| Sent Emails |
Total number of sent emails. |
| Received Emails |
Total number of received emails. |
| Average/Day |
Average emails sent and received per day. |
| Total Percentage |
Percentage of total web emails. |
NOTE
WebMail Usage report covers the following WebMail providers: Hotmail; Gmail; Yahoo!; Live; AOL; Facebook; Yandex.ru; Seznam.cz; Gawab.com; Gmx.com; Mail.ru; Hushmail.com; Rediff.com
For further information, refer to: