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Troubleshooting  >  General Issues

General Issues

Use this section to find the most common issues affecting GFI Archiver and how to troubleshoot such issues.

Error 401 during authentication

Blank page or HTML code

Error 4000 during authentication

Failure during authentication

Mailbox Folder Structure Retrieval is not replicating

Files are not been archived

Problems when opening attachments

Service operations fails with timeout

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Related Topics

  • Troubleshooting
    • Installation Problems
    • General Issues
      • Error 401 during authentication
      • Blank page or HTML code
      • Error 4000 during authentication
      • Failure during authentication
      • Mailbox Folder Structure Retrieval is not replicating
      • Files are not been archived
      • Problems when opening attachments
      • Service operations fails with timeout
    • Exporting and importing issues
GFI Archiver Help System v15.1
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