DNS records for Kerio Cloud

You must configure your domain DNSDomain Name System - Enables the translation of hostnames to IP addresses and provides other domain related information. records to send/receive messages through Kerio Cloud accounts. This article describes the essential records you need to configure.

MX records

To receive email to your domain, you must configure an MX (mail exchange) record in your DNS.

The settings are different for each plan.

Business plan

Your MX recordMail Exchanger record is a record in DNS that specifies which server is handles email messages. settings depend on the server your domain is hosted.

You can find the server hostname in the welcome email message you receive from Kerio Cloud.

Record Type Hostname Value
MX [your domain name]

[server hostname from the welcome email]

For example: host001.eu1.kerio.cloud

Business Pro plan and Private Cloud

If your server is in the European data center, add MX records for all of these hostnames:

Record type Value Priority
MX mx1.eu1.kerio.cloud 10
MX mx2.eu1.kerio.cloud 10

If your server is in the US data center, add MX records for all of these hostnames:

Record type Value Priority
MX mx1.us1.kerio.cloud 10
MX mx2.us1.kerio.cloud 10
MX mx3.us1.kerio.cloud 10

DNS records for DKIM

To sign outgoing messages with DKIM, add a CNAME recordCanonical Name record is a record in DNS that specifies an alias of the domain name. to your DNS.

The CNAME record settings depend on the server your domain is hosted. You can find the server hostname in the welcome email message you receive from Kerio Cloud.

The settings are the same for both plans.

Record Type Hostname Value
CNAME mail._domainkey.[your domain name]

dkim.[server hostname from the welcome email]

For example: dkim.host001.eu1.kerio.cloud

DNS records for SPF

Sender Policy Framework (SPFSender Policy Framework is an open source equivalent to Caller ID.) allows you to filter out messages with fake sender addresses.

To use SPF, add a TXT record to your DNS.

The settings are the same for both plans.

If your server is in the European data center, add the following TXT record:

Record Type Hostname Value
TXT [your domain name] v=spf1 mx include:eu1.kerio.cloud -all

If your server is in the US data center, add the following TXT record:

Record Type Hostname Value
TXT [your domain name] v=spf1 mx include:us1.kerio.cloud -all

DNS for XMPP

If you want to make instant messaging in Kerio Connect accessible from other servers, you must add SRV records to your domain's DNS.

For more information refer to Configuring DNS for instant messaging.

DNS for autodiscover

Autodiscover enables users to setup their accounts on desktop applications and mobile devices by using only their account credentials (usernames and passwords).

To enable autodiscover, you must add a SRV recordService record is a record in DNS that specifies the location of server for individual services. to your domain's DNS.

For more information refer to Configuring Autodiscover in Kerio Connect.