Verifying domains for Kerio Cloud

After you complete the order for your Kerio Cloud account, Kerio sends the following verification emails:

Complete the instructions in one of the emails to verify the domain.

If the validation is pending, Kerio also sends email reminders with the same instructions 24 and 48 hours after you make the order.

Verifying domains via the verification link

Kerio sends an email with the link only to a recognized owner of the domain found in WHOIS records.

To verify the domain, open the Kerio Cloud Domain Verification email and click the link.


Verify that the contact email for your domain is valid, otherwise, you will not receive the verification email.

Adding a CNAME record to your domain

To add CNAME you received in the Domain Validation Required email to your DNSDomain Name System - Enables the translation of hostnames to IP addresses and provides other domain related information. records:

  • Ask an administrator of your DNS record to add CNAME.
  • Log into your domain registrar's admin console and add the record.

The command has the following format: keriocloud.<domain_name> IN CNAME


The change in your DNS records may take some time.