System Requirements
Before installing GFI FaxMaker, ensure that the system meets or exceeds the below requirements. If these requirements are not met, you may encounter problems during installation or in functionality.
NOTE
The below requirements are for GFI FaxMaker software only. Third-party software or hardware (such as fax cards and their drivers) may have higher or different requirements. Ensure that the system meets or exceeds the requirements for both GFI FaxMaker and third-party software/hardware.
Software requirements
Supported operating systems
Install GFI FaxMaker on any 64-bit versions of the operating systems listed below.
| Operating system (64-bit only) | Supported editions and notes |
|---|---|
| Windows Server® 2019 | Supported editions: Datacenter, Standard & Essentials & Hyper-V Server |
| Windows Server® 2016 | Supported editions: Datacenter, Standard & Essentials |
|
Windows Server® 2012 R2 |
Supported editions: Standard, Datacenter, Essentials & Foundation |
|
Windows Server® 2008 R2 |
Supported editions: Standard & Enterprise |
|
Windows® SBS 2011 |
Supported editions: Standard & Premium |
|
Windows® 10 |
Supported editions: Pro & Enterprise For more information refer to Installing GFI FaxMaker on Windows 10, 8 or 7. |
|
Windows® 8 and 8.1 |
Supported editions: Pro & Enterprise For more information refer to Installing GFI FaxMaker on Windows 10, 8 or 7. |
|
Windows® 7 |
Supported editions: Ultimate, Enterprise & Professional For more information refer to Installing GFI FaxMaker on Windows 10, 8 or 7. |
Supported mail servers
GFI FaxMaker can be installed in an environment with any of the mail servers listed below.
| Mail server type |
|---|
| Microsoft® Exchange cluster environments 2010 or later |
|
Lotus Notes/Domino |
|
Hosted mail servers |
|
Other SMTPSimple Mail Transport Protocol/POP3Post Office Protocol 3 servers |
For more information refer to Mail server configuration. If no mail server is available, refer to Using GFI FaxMaker without a mail server.
NOTE
The GFI FaxMaker server requires a public IP address when using a hosted email service, such as Microsoft® Office 365™ or Google Apps for Business. For more information refer to Hosted email.
Other required components
|
Component |
Environment |
|---|---|
| Microsoft® .NET Framework 4 or over | Required as from GFI FaxMaker version 2013 Service Release 3. |
| IISInternet Information Services SMTP service |
Required except when installing GFI FaxMaker on the Microsoft® Exchange server. NOTES:
|
| IIS WWW service |
Required to access the GFI FaxMaker web interface. If not found, this is automatically installed by GFI FaxMaker during installation. |
| Hub Transport role |
Required when installing on a Microsoft® Exchange Server 2010 or newer. |
| Internet Explorer® |
Required for HTML cover pages. |
Hardware requirements
Install GFI FaxMaker on a server with the following minimum specifications.
Fax transmission
GFI FaxMaker requires at least one medium that enables sending and receiving of faxes.
|
Component |
Description |
|---|---|
|
Fax device |
A professional fax modem class 2, 2.0 or 2.1 using either the Microsoft® or the GFI fax modem drivers, such as: Brooktrout TR 1034 or Trufax fax board, a Dialogic Diva Pro/Server fax card or an AVM active fax card. For a complete list of supported devices, refer to: http://go.gfi.com/?pageid=FM_Devices NOTE: For more information refer to Installing fax devices. NOTE: Minimum requirements for particular fax devices may be higher than GFI FaxMaker’s. |
| Fax over IP | Use a supported Fax over IP (FoIPFax over Internet Protocol) implementation to transmit faxes over the IP network , such as to a VoIPVoice over Internet protocol PBX, Media Gateway or a SIP trunk provider. Supported FoIP implementations include TE-SYSTEMS XCAPI and Dialogic Brooktrout SR140. For more information refer to Fax over IP (FoIP) implementations. |
|
Online fax service |
An account with a supported online fax provider. For more information go to http://go.gfi.com/?pageid=FM_FaxServices. To use this service, the GFI FaxMaker machine must be able to connect to the fax provider via Internet. |
Backup software
Backup software can cause GFI FaxMaker to malfunction if GFI FaxMaker is denied access to some of its files.
Backup GFI FaxMaker installation files only when GFI FaxMaker services are not running. From the Services applet, stop the following services:
GFI FaxMaker Fax ServerGFI FaxMaker Message Transfer AgentGFI FaxMaker Attendant
For more information refer to How to backup GFI FaxMaker settings.
Anti-virus software
Anti-virus software causes GFI FaxMaker to malfunction if GFI FaxMaker is denied access to some of its files. Add an anti-virus exclusion that prevents the anti-virus engine from scanning the GFI FaxMaker installation folder and other folders used by the product, such as the Text and XML API folders.
Firewall settings
Configure your firewall to allow connections from the GFI FaxMaker server on the following ports:
|
Protocol |
Description |
|
|---|---|---|
|
25 |
TCP |
IIS SMTP - Used by GFI FaxMaker to communicate with mail server. |
| 80 |
TCP |
The default port used to access the GFI FaxMaker web interface using a web browser. This can be customized in IIS, for example when using a secure HTTPHypertext Transfer Protocol connection which by default uses port 443. |
|
135‑139 |
TCP/UDP |
Microsoft® file sharing Server Message Block (SMB) - Used by the GFI FaxMaker remote management tools to connect to the GFI FaxMaker share. |
|
445 |
TCP/UDP |
Direct-hosted SMB traffic without a network basic input/output system (NetBIOS) - Used by the GFI FaxMaker remote management tools to connect to the GFI FaxMaker share. |
| 8555 | TCP |
Used by the GFI FaxMaker Client and |