Troubleshooting and support

This topic explains how to resolve any issues encountered during installation of GFI FaxMaker. The main sources of information available to solve these issues are:

This manual - most issues can be solved through the information in this help system.
GFI Knowledge Base articles
Web forum
Contacting GFI Technical Support

If this manual does not satisfy your expectations, or if you think that this documentation can be improved in any way, let us know on feedback.

A list of common issues encountered when using GFI FaxMaker:

Email2FaxGateway test fails

Problems accessing the web interface

Error “Call failed 46” when sending fax

Error 1701 during document conversion

Error 1706 during document conversion

Problems with MS Office® attachments

Transmission failure report

No calls answered on a fax number

Cannot send SMS via GSM device

Debug mode