Exinda AD Connector stops running

Problem

At times after restarting the Exinda AD Connector or the Exinda AD service, the Exinda AD Connector does not continue running, and requires constant restarts.

Solution

To fix this:

  1. The Exinda AD Connector requires .NET version 4.0 for it to run successfully on a server other than the Active Directory server. Ensure .NET 4.0 or later is installed on the server running the Exinda AD Connector.
  2. If the Active Directory server is running Windows 2003 R2, ensure the Exinda AD Connector is installed directly on the Active Directory server.
  3. Review your event logs for .NET Run Time errors, and attempt to resolve those errors. The .NET installation may need to be reinstalled and the .NET 4.0 services and other environmental services such as WMI may need to be updated.