Synchronization Errors

Outlook Connector may not be able to synchronize correctly with the GFI Archiver server due to various reasons.

Synchronization Error

When an error occurs, review the error details within the Summary or click View errors to launch the Activity tab.

Synchronization Activity List

By default, the last 1000 synchronization activity events are recorded. To modify the number of synchronization activity events shown:

1. Close Microsoft Outlook and navigate to:

<C:\Users\<user>\AppData\Local\GFI\MailArchiver 6\>

2. Open GeneralSettings.xml file using a text editor.

3. Locate the MaxNumberOfErrors element and change the value from 1000 (default) to the desired number.

4. Save and close GeneralSettings.xml.

5. Open Microsoft Outlook^® to apply changes.