Failure during authentication

Issue encountered

GFI Archiver fails to authenticate users while loading the web interface.


Problem caused by a conflict between Forms Authentication and HTTP errors module installation in Internet Information Services (IIS®) 7 or later.


Remove HTTP errors from GFI Archiver virtual directory:

Unlock the Custom Errors Module from the server.

  1. From IIS® Manager, select the server.
  2. Double click Modules icon and select CustomErrorModule.
  3. Click Unlock from Actions pane.

Remove Custom Error Module from the GFI Archiver virtual directory.

  1. Select the GFI Archiver virtual directory.
  2. Select CustomErrorModule.
  3. Click Remove from Actions pane and Yes to confirm.