Microsoft® Office 365™ Enterprise accounts
Refer to the following steps to use GFI FaxMaker with Microsoft® Office 365™ Enterprise account types.
Step 1: Install GFI FaxMaker and set mail server details
Install GFI FaxMaker on a machine that meets or exceeds the GFI FaxMaker system requirements. For more information refer to System Requirements.
Launch the GFI FaxMaker installer and follow the wizard to complete installation. For more information refer to Installation procedure.
On install completion, the installer automatically launches the Configuration Wizard that assists you through the basic steps of configuration. Configure the following wizard steps:
- In the Configuration Wizard welcome screen click Next.
- Choose My email server will forward faxes and SMSs to this GFI FaxMaker machine. Click Next.
|
Option |
Description |
|---|---|
|
Mail server name or IP address |
Key in |
| Port | Key in 587. |
|
Use Secure Connection |
Select this option and choose TLS. |
|
Use SMTPSimple Mail Transport Protocol Authentication |
Select this option and enter the credentials of a Microsoft® Office 365™ mailbox user. Key in the user's full email address in the Account name and the Password. |
NOTE
If GFI FaxMaker is already installed, configure the above mail server details from GFI FaxMaker Configuration > Email2FaxGateway.
- Proceed with wizard to finalize configuration. For more information refer to Run the GFI FaxMaker Configuration Wizard.
NOTE
When sending emails to your organization users, for example when notifying administrators of system errors, GFI FaxMaker sends the email from the email address fax@<fax domain>, for example, fax@faxmaker.com. Ensure that GFI FaxMaker can send emails via your mail server from this email address.
Step 2: Set Connectors
NOTE
Connectors are not available with all Office 365 plans. If your plan does not support connectors, refer to Microsoft® Office 365™ Email only accounts.
Configure fax and SMS connectors in Microsoft® Office 365 Exchange Admin Center to route outgoing fax/SMS emails from Microsoft® Office 365 to the GFI FaxMaker server.
Connectors must be configured such that when the recipient domain of an outgoing email matches the fax or SMS domains, the email gets routed to GFI FaxMaker for fax/SMS transmission.
Create a connector using the following options:
- From Office 365
- To your organization’s email server
- Choose to use the connectors when email messages are sent to particular domains and add the fax & SMS domains
- Specify the GFI FaxMaker server public IP address or Fully Qualified Domain Name as the Smart Host.
Configure the other connector settings depending on your organization's setup. For more information about Office 365 connectors refer to http://go.gfi.com/?pageid=FM_Office365Connector.
Your users should now be able to send faxes using the standard addressing format <fax number>@faxmaker.com (for example, 12345678@faxmaker.com).
Step 3: Test functionality
Test fax sending
Use a hosted email user to send a fax or SMS via email.
View the email being processed in the GFI FaxMaker Monitor and confirm that the fax is received by the recipient.
If you cannot see the fax email being processed in the GFI FaxMaker Monitor, troubleshoot the relaying of the email from the mail server to GFI FaxMaker.
Test fax receiving
From a test fax line, send a fax to a fax line connected and configured in GFI FaxMaker.
View the incoming fax status from GFI FaxMaker Monitor.
Unless RoutingThe methods used by GFI FaxMaker to determine how to route faxes to internal recipients. rules were previously configured, the fax is delivered through the Default Routers (Available from GFI FaxMaker Configuration > Routing > Properties > Default Routers). Ensure that the fax is successfully delivered to the Default Routers’ mailbox.