Microsoft® Office 365™ Email only accounts
Refer to the following steps to use GFI FaxMaker with Microsoft® Office 365™ Email only account types or for other plans that do not include email connectors.
With the following setup, users cannot use faxmaker.com and smsmaker.com when sending faxes since connectors cannot be created. Instead, configure fax and SMS DNSDomain Name System records, such as fax.mydomain.com and sms.mydomain.com.
Step 1: Install GFI FaxMaker and set mail server details
Install GFI FaxMaker on a machine that meets or exceeds the GFI FaxMaker system requirements. For more information refer to System Requirements.
Launch the GFI FaxMaker installer and follow the wizard to complete installation. For more information refer to Installation procedure.
On install completion, the installer automatically launches the Configuration Wizard that assists you through the basic steps of configuration. Configure the following wizard steps:
- In the Configuration Wizard welcome screen click Next.
- Choose My email server will forward faxes and SMSs to this GFI FaxMaker machine. Click Next.
- Specify the mail server details where GFI FaxMaker forwards received emails.
|
Option |
Description |
|---|---|
|
Mail server name or IP address |
Key in |
| Port | Key in 587. |
|
Use Secure Connection |
Select this option and choose TLS. |
|
Use SMTPSimple Mail Transport Protocol Authentication |
Select this option and enter the credentials of a Microsoft® Office 365™ mailbox user. Key in the user's full email address in the Account name and the Password. |
NOTE
If GFI FaxMaker is already installed, configure the above mail server details from GFI FaxMaker Configuration > Email2FaxGateway.
- Proceed with wizard to finalize configuration. For more information refer to Run the GFI FaxMaker Configuration Wizard.
NOTE
When sending emails to your organization users, for example when notifying administrators of system errors, GFI FaxMaker sends the email from the email address fax@<fax domain>, for example, fax@faxmaker.com. Ensure that GFI FaxMaker can send emails via your mail server from this email address.
Step 2: Create alias records
NOTE
If you are not familiar with DNS, contact your DNS hosting company to create these records.
Create two new alias records (“A” record) with your DNS hosting provider that are dedicated for the fax and SMS domains (for example, fax.mydomain.com and sms.mydomain.com).
Point the destination of these records to the public IP address of the GFI FaxMaker server.
When emails are addressed to these domains, the hosting provider's mail relay server routes the email to GFI FaxMaker.
NOTE
DNS changes can take up to 72 hours to take effect.
Step 3: Configure GFI FaxMaker domains
- From GFI FaxMaker Configuration, right-click Email2FAXGateway node and select Properties.
- From the Fax/SMS domains tab, specify custom Fax domain name and/or SMS domain name (for example,
fax.mydomain.comandsms.mydomain.com). - Click OK to apply changes.
Step 4: Test functionality
Test fax sending
Use a hosted email user to send a fax or SMS via email.
View the email being processed in the GFI FaxMaker Monitor and confirm that the fax is received by the recipient.
If you cannot see the fax email being processed in the GFI FaxMaker Monitor, troubleshoot the relaying of the email from the mail server to GFI FaxMaker.
Test fax receiving
From a test fax line, send a fax to a fax line connected and configured in GFI FaxMaker.
View the incoming fax status from GFI FaxMaker Monitor.
Unless RoutingThe methods used by GFI FaxMaker to determine how to route faxes to internal recipients. rules were previously configured, the fax is delivered through the Default Routers (Available from GFI FaxMaker Configuration > Routing > Properties > Default Routers). Ensure that the fax is successfully delivered to the Default Routers’ mailbox.